Sunday, April 27, 2008

Luggage update

Well, our luggage finally made it home. Not quite safe and sound though.

2 of the 3 bags were really badly damaged. One of them was missing the entire front pocket - which was where the Petro Canada insignia was. Maybe that is why they could never find that bag???

We went through them and nothing seemed to be missing...but wow...it had been a month since we had packed them so who knows.

Getting them here was a hassle. We continually contacted all the airlines...to no avail. No one really knew anything.

Then one day we got a call...after we had lost it on 2 of the airlines guest relations people...from an Air Canada rep here in Edmonton. They had our bags. They had been sitting at Customs in Edmonton for over a WEEK. No one knew what they were to do with them...despite the fact that they had "RUSH TO EDMONTON" tags on them...along with our names and phone numbers (including Doyle's work number).

Can we all say "incompetence"???

1 comment:

Elly'sMom said...

I don't understand what took them so long to find your luggage and get it back to you. Unbelievable that it seems that everyone dropped the ball all along the way. I'm glad you finally got it home though.